Frequently Asked Questions

TaxBandCheck is a self-serve data tool that reads public records — 29M+ EPC records, Land Registry price paid data, VOA tribunal decisions and planning designations — and gives you a summary of what the records show about your property. It reports what those records show, and is not a prediction of whether a challenge will succeed.

No. TaxBandCheck is a data tool. We give you the evidence and documentation to challenge your own band. The VOA challenge process is straightforward and free — our reports give you everything you need to do it yourself.

The Council Tax Band Guide (£4.99) is the complete guide to how bands were set, the signals a band may be wrong, how to check yourself, and how to challenge one — including real tribunal success rates built on published Valuation Tribunal for England decisions with a known outcome, and your personalised report on your own property is included. The Complete Challenge Bundle (£19.99) adds a pre-populated VOA challenge letter, PAD data request template, step-by-step submission guide, evidence checklist and a professional comparable analysis — everything you need to actually submit a challenge.

For as long as you need it. You can download your PDF at any time and keep it permanently.

We store your purchase record to verify access. We don’t sell or share your data.

It’s still your decision to make. The report sets out what each record shows, whichever band it points to, and what could not be checked — our data is incomplete for many properties, and you can challenge your band with the VOA regardless.

Every property in England is assigned a council tax band (A to H) based on its value in April 1991. If the Valuation Office Agency decides a property was placed in the wrong band, they can change it — this is called rebanding. If your band goes down, you’re owed the difference for every year you overpaid.

Yes. If the Valuation Office Agency agrees your band should be lowered, your council must refund the difference for every year you overpaid at the higher rate. Refunds are backdated to when you moved into the property — there is no time limit.

Yes, this is possible. The VOA can increase your band if they review it and decide the current band is too low. Our reports show you exactly what the evidence says, so you can make an informed decision before challenging.

TaxBandCheck reads public records: the VOA’s council tax band data, Land Registry sale records, EPC records, planning records and published tribunal decisions. It reports what those records show about your property, with the source of each fact. Only the Valuation Office Agency can change a band.

The VOA resolves tens of thousands of Council Tax challenges each year. In 2023-24 alone, 27% of resolved challenges resulted in a band reduction. Many experts believe further bands may be incorrect.

Simple cases can be resolved in weeks. If a new challenge needs to be submitted to the VOA, it can take 3–6 months. The process is free and can be done entirely online.