Contact
Technical Support
If you have experienced a technical issue relating to a purchase of digital content on TaxBandCheck — such as a payment not being processed correctly, a confirmation email not arriving, or a PDF not attaching — please contact us at the address below. We aim to respond to eligible enquiries within 2 business days.
Please note: due to operational constraints, we are only able to respond to technical issues relating to digital purchases. We are unable to provide responses to queries about council tax banding, challenge advice, property assessments, or general feedback. Emails on these topics will not be receiving a response.